Can you lead like Churchill?

lead like ChurchillHi there!

I’m back from three glorious weeks in England. So are you surprised that in my first post after my trip, I had to reference Winston Churchill?

On our recent trip to London we visited the Churchill War Rooms, an underground warren which was used as the planning base for the British effort in World War II. Here’s a picture of the statue of Churchill in Parliament Square, a few blocks away.

The rooms were left behind almost intact after the war ended, and made into a museum in the 80s. So there’s a sense of immediateness about them. Looking at the maps with pins in them to show the advance of armies, I got a sense of the challenge of their decision making. They had to make choices with high stakes over years, without knowing whether they would be successful.

We know a lot of things about Churchill’s life, but this experience really brought the day to day decisions and challenges front and center. There are three things that Churchill did as a leader, that I hope you are doing as well:

  1. Be brave. Leadership requires courage. Churchill was courageous, and inspired the British people by his speeches (Listen here) This didn’t mean he never had doubts or struggled. But he knew the importance of his role at this time in history, and that it was essential that he kept going.
  2. Get great people around you and challenge them. The museum highlights a number of the people in both leadership and support positions who made Churchill’s job easier. He expected everything of them. They worked doggedly and were deeply committed both to him and the war effort. In church you sometimes have to accept the leaders you’ve got, but you can do your best to challenge the folks you have to do their best to meet the opportunity at hand.
  3. Take care of yourself. Churchill was a larger than life personality. He only dressed up when necessary (he even liked to work in his pajamas or in the bath). He took a nap every afternoon from 4-5, then got up refreshed and ready to work a second shift. (His staff, on the other hand, didn’t get the same opportunity and still had to keep working…) He knew it was important to sustain himself for the hard work ahead.

I’ve written about Winston Churchill before: see here and here for more.

Here’s a question to ask yourself:

What can I do to become more courageous in my leadership?

And here’s a question to answer RIGHT NOW in the comment section: What secular leader inspires you? Why?



P.S. I want to report briefly on my effort to do #3 (take care of yourself) by taking three weeks completely off from work. I was able to unplug and had a wonderful time. It was hard to make the decision but not to carry it out. And I’m glad to be back!

When Are You Taking Time Off–Completely?

sabbathToday I want to ask you an important question:

When was the last time you were completely out of touch?

It’s becoming rarer in our culture. A friend spent time in a cabin in the woods where she’s been going for years. This year was the first time it had Wi-Fi. Too many potential customers were demanding it, and so the owner put it in.

I get that. I want Wi-Fi, too. I’ve gotten anxious myself when I was in a place where my phone didn’t work.

However, I’m going to try it. In reality, I should have titled this article, “Why I should take time completely off.” I’m going on vacation tomorrow for 3-1/2 weeks. We’re taking a trip to England. (!!) I’m not checking work email during that time. And I’m only taking calls from family members.

To be completely honest –

I had initially planned to check email about once a week. I figured I could still juggle work and relationships and vacation. A win-win-win. Then in conversation with a friend, one of the most spiritually grounded people I know, she mentioned that she goes on retreat for three weeks every single year. She’s completely out of touch during that entire time. When she shared this, i felt like the voice of God saying to me: “Margaret, it’s time to take a break.”

My brother also inspired me by taking a trip to Japan for three weeks in May. He has a corporate job. He didn’t check email until the last few days of the trip, when he was ready for a change of pace. I could see how the break, and a trip to such a different environment without distractions from home, was powerfully stimulating.

I believe that when we take time really off, it benefits us, our families, our creative endeavors and those we work with.

So I’m making a public commitment:

  1. I will not check work email or voicemail from July 15 through August 8.
  2. I will not be on social media for the same period. So don’t look for vacation pictures from me (well, maybe the best one, after August 8).

This makes me nervous.

What if some wonderful opportunity comes my way and I miss out because I’m not available? What if one of the pastors I work with has a crisis and needs me?

Then I come back to the message, “Margaret, it’s time to take a break.” It’s been 15 years since I took three weeks off in a row.

I’ll let you know how it goes. In the meantime, here are two questions I want you to ruminate on:

What is your plan for time off (and I mean off) in the next year?

How do YOU unplug?

You can even email me your answers at – and I’ll reply in mid-August when I’m refreshed and rejuvenated.



P.S. If you are part of Leaders Who Last, you will still get the impactful modules each week, fear not. Then we’ll touch base when I return.

Are you facing a summer giving slump at church?

summer church giving

Most churches face a drop in giving in the summertime. People are on vacation, and giving to church isn’t always their top priority. Cash flow can be an issue, and it’s easy for pastors and church leaders to panic.

Here are some suggestions:

To do now:

  1. Normalize it. Even if you face cash flow challenges, expect it and accept it. Don’t cry “the sky is falling!” (even to yourself). Remember, this happens every year. It’s predictable. You figure it out every year, and you’ll figure it out this year.
  1. Stay in touch. Keep your church’s ministry in front of your people, even if they aren’t there as often. Maximize whatever communication avenues you use. Here are a few specific ideas:
  • Send out stories about the summer mission trip or your summer children’s program.
  • Send a mid-summer snail mail ministry update, and ask people to keep supporting the church. People still open their mail!
  • Send handwritten giving thank you notes now.
  1. Instead of panicking, bring this challenge to prayer. Invite your finance team to pray. If they are all hard-headed business types, assure them you are as interested in the bottom line as they are, and share your convictions about the importance of prayer. If they won’t bite, pray anyway, and invite someone outside the team to join you.

To plan for the future:

  1. Track annual giving patterns. Rather than dividing your budgeted income by 12, look at the last three years and see how the giving has come in. In most churches, December is the biggest month. If you look at 1/12 each month, you’ve got bad news 11 months of the year. Instead, look at what you expect to receive in July and plan for it. You’ll panic less. When I was a pastor, this helped me keep perspective through the year.
  1. Set up automatic giving. It’s great when people intentionally put money in the offering each week. At the same time, the best way to keep cash flow more even through the year is to make it possible for people to give automatically. At least give them the option. Then, next year in July, they can give even when they are on vacation. Most people want electronic giving options (see this research from Vanco Payment Solutions.)
  1. Next year, share the summer ministry opportunities early. Invite people to give to support them and the overall ministry of the church through the summer.

Big picture question for you to mull over:

How can you keep the long view when you are facing a short-term challenge (financial or otherwise)?

Immediate question to answer in the comments below:

How does your church encourage people to support the ministry financially through the summer?

I’d love to hear your ideas!

Lead like Moses: Dealing with Resistance

lead like MosesI’ve been thinking about Moses’ leadership. I love the Bible: It doesn’t tie things up into a neat little package. Moses’ story is not like a church leadership manual. No quick fixes – it takes 40 years! I was talking with a coaching client just this week and discovered he had been thinking about Moses, too, after reading Exodus in his daily lectionary. He was struck by the fact that Moses doesn’t actually make it to the Promised Land, and said that was helping him let go of outcome in his own ministry.

I have been writing about leadership and resistance lately, and Moses certainly faced plenty. In fact, there were three kinds of resistance he faced:

  1. External. There were plenty of outside forces preventing them from reaching their goal. For one thing, the Egyptians did not want them to leave and sent an army to stop them. They had to travel through the wilderness and faced hunger and thirst.

In leading churches today, we’ve got plenty of outside forces: changes in how people relate to institutions, broad forces of secularization and a post-Christendom world, the simple increase in busyness which means people don’t have as much time to give to church. I’m sure you’ve got your own list unique to your setting.

What to do in one sentence: Instead of bemoaning “today’s world,” think of five –or 20—creative ideas for doing ministry in your current context.

  1. Internal to the community. If you want great examples of resistance and sabotage, just read Exodus. The people were happy as long as it was easy, but when things got hard, they just wanted to go back to the way things used to be. (Sound familiar?) He even faced sabotage from his own brother, Aaron, who gave in to the people’s desire for their own god when Moses was away talking to the real God.

Substitute 1950 and 1960s America for Egypt, and we could be talking about many of our churches. Some people are still harking back to the days when the pews were full and Sunday School classrooms overflowing. The wilderness of having to step beyond our doors instead of waiting for people to come to us is a challenge for many church folks. Some dig in their heels at new mission efforts.

What to do in one sentence: Instead of trying to convince others, focus on your own clarity about where you want to go.

  1. Internal (to Moses). Moses had his own issues. He had a temper (see Exodus 2). He was impatient. It seems sometimes he had good cause, but the text tells us he even lost it on one occasion when God told him to do something (Numbers 20).

Each one of us has our own internal resistance. We’ve got issues that get in the way of our leadership. We are impatient, conflict-averse, money-phobic, oversensitive.

What to do in one sentence: Instead of blaming others, find one area of personal growth and work on it.

Big questions for you to mull over:

Where am I heading in my ministry? How can I develop myself to help me get there?

Immediate question to answer in the comments below:

What’s an idea you have for creative ministry where you are right now?

And here’s a post on the best way to improve your leadership at church.

Now Enrolling: Leaders Who Last

Dear pastor,

There comes a time in every minister’s life when he or she has to say, “Enough is enough.” And that’s the day when you decide to change your life for the better by committing to sustainable ministry.

I know what it’s like. Before I figured out how to be in ministry in a new way, I spent a lot of time being frustrated and thinking about how to make things different. I purchased a lot of books on the topic. I went on retreats.

The problem was, I really wasn’t serious about changing my approach to ministry – I actually didn’t even know what I needed to do. Oh, all the ministry books stacking up on my bookshelf made it look like I was serious. I used up my entire book budget, which made me look like I was doing something. But I never took serious enough action.

But then something happened that rocked me to my very core. And maybe you can relate to this…

One day it seemed like everything was fine. I was a little stressed out, but basically I was rolling along in my ministry. Then suddenly, without any warning whatsoever, I had a wakeup call. I was standing in the back of the church one Easter Sunday, when someone from the executive board said to me, “You know, someday we’re going to have to do something about those cracked toilets.”

I can’t even begin to tell you how this little conversation shocked me. I was speechless. I wanted to say, “Why are you telling me about this now?!” It really was the proverbial wake up call. I felt like I was trying so hard, and they just weren’t getting it. It took me a while, but I realized I had to do something differently, or I was going to wear out or burn out.

And I started learning some new ways to be in ministry that were sustainable. It wasn’t always easy. I quickly found out the learning curve is steep when you’retrying to learn how to change your approach.

But I did it. Over time, I went from near-burnout to having more fun and a bigger impact. I ministered in that congregation for another nine years (thirteen in all), and have applied what I’ve learned to helping hundreds of other clergy over the last thirteen additional years.

So believe me when I say I know what it’s like to be stressed and exhausted in ministry. I struggled with ministry burnout, too. But once I discovered the secret of sustainable ministry, my whole life changed. And now you too can learn these same secrets, without all the trial and error.

To learn how, check out my year long program, Leaders Who Last. At just $97, it’s the wisest and easiest investment in your future you’ll make this summer!



Six Ways to Practice Listening at Church

listening at churchSo much of your time is spent planning, crafting, and speaking. Yet one of the most important practices that I guarantee will build your leadership is listening. It’s an essential part of pastoral care AND it can enhance your leadership by deepening your connection with people in your church.

Here are six ways to practice listening at church. Bonus: you can practice at home.

  1. In any conversation, listen as much as you talk. Become aware of how much you talk in relation to others. Even if you don’t try to listen more, monitoring this will probably lead you talk less automatically. This applies to meeting with your congregation president, board meetings, pastoral care visits and conversations with your spouse. Don’t listen only to respond or refute. Give them the gift of your attention. (And notice how it feels when people give you that space too!)
  2. Give up arguing. Try listening. It’s easy to get caught up in trying to convince others of the rightness of your position. You’re so well intentioned! It’s so obvious! It’s based in Scripture! It will benefit the congregation! However, when people change their position, it’s usually not because you argued them to a standstill. When you listen, and give space, you create room for them to move. You also create room for you to truly ponder their position.
  3. Stop defending yourself. Pause and listen. It’s understandable to feel defensive when someone criticizes you. You can explain your motivation, get emotional, or feel insulted. Instead, I recommend you take a breath, and simply listen. If you know you blew it, apologize. If you disagree with the criticism, thank them for being honest with you. Later when your feelings are less raw, consider whether there is truth, whole or partial, in what they were saying.
  4. Let go of defending someone else. Give space and listen. When someone criticizes someone else, you are in a triangle. You can’t change a relationship you don’t belong to, remember. In this case, you might not want to listen to a long harangue about another person. That is a valuable boundary to hold. So pause, listen, and then ask, “Have you talked with them directly?”
  5. Be curious while you listen. What can you learn about this person? Every conversation is a chance to go deeper with someone and gain more perspective. If they talk about their family story, make note – where are they in the order of siblings? Were/are they close to their parents or distant? This will help you better understand how they function in other settings. What are their values and interests?
  6. Pay attention to your own response. Are you anxious, bored, interested, agreeing, disagreeing? What do you notice in your own experience? When we can become more reflective on our responses to others instead of just reacting, we have more choices in how we relate to them. And when we do speak, we’ll be more grounded and thoughtful.

Big questions for you to mull over:

What are your own listening challenges? What do you want do to become a better listener?

Immediate question to answer in the comments below:

When has someone truly listened to you? How did that feel?

And here’s a brief post with a great quote from a secular leader about listening to God.


Four Ways for Pastors to Build Relationships at Church

ConnectionIt’s common for pastors to be so busy and hurried that relationship building falls to the wayside. But if you keep it front and center, you’ll be amazed at how so many other pieces fall into place.

To break it down for you, here are four areas that will enhance your ministry and your leadership. Print this out so you can pay attention to all the key players!

Four Steps to Build Relationships at Church

  1. Connect with leaders. This is a top priority. Yes, pastoral visitation is important. However, your relationship with your leaders is essential to move toward where you want to lead the congregation. Whether you have a congregation president, moderator or senior warden, stay close to them. Even (or especially) if you aren’t sure they are up to the role or are supportive of you, keep them close. Talk with them about themselves, their family, and their interests, as well as church matters. Think process, not content: relationships contribute to outcome.
  2. Connect with critics. This can be a tough one. When someone is critical or difficult, we want to avoid them. If you feel your heart pounding when you see someone across the room at coffee hour, experiment with flipping the script – -and be the first one to walk over and say hello. You don’t always have to discuss the content of their criticism, necessarily. Just stay in touch. If they have a pastoral need, make it a priority to follow up. Present yourself as someone who genuinely cares and who values their ideas. One caveat: don’t chase them if they don’t want to connect with you. They’ll just run farther and faster. Do your best and let it go.
  3. Connect with staff. Whatever the size of your staff, stay connected with them. If you are the senior pastor, work most on your relationship with those who report to you directly. If you are a staff pastor, the most important relationship is the one with the senior pastor. You can’t do your job without him or her. If you are a solo pastor with part-time staff, stay in touch, without chasing after them. Be clear about where you are heading and what you want from them. In addition, spend some time learning about them and talking about non-church matters. Add in fun moments, inside jokes, and opportunities to connect as people – not just staff. By building relationships, without being overly accommodating, you are more likely to get what you want.
  4. Connect with “lilies.” These folks may or may not have a formal role in the church, yet you always come away from conversations with them feeling more energized. They typically don’t need have a lot of pastoral needs, and you may feel like you “should” spend more time with people who are needier. Yet these are the ones who will help keep you going, and they can be allies in moving key initiatives forward. And really, it’s simply fun to be with them. Let them know that you value this role in the church and your life!
Now let’s wrap it up with a couple of questions to get you more connected.
Big question for you to mull over:
Who are the people in all four areas you most need to connect with soon? (And when will you do it?)
Immediate question to answer in the comments below
Who has been a “lily” in your ministry, someone in a congregation you served who has brought life and energy to you? How did they do it?
I can’t wait to read your responses, and see what inspiring stories you have to share!

P.S. Here’s an article with nine suggestions for connecting with church members in the summertime.

3 Mistakes That Slow Down Your Ministry Productivity

ministry productivityWe’ve been talking about a lot of pressing issues in ministry, and I’m excited to take a breath and dive into today’s topic: Productivity. It’s easy to be overwhelmed by the burden of ministry:  the constant feeling of responsibility and the mounting tasks each week. You may have decided, “NOW I’m going to be more organized…more productive…take more time off,” and yet still find yourself spinning your wheels. Below are the most common productivity mistakes I see in ministry – and how you can avoid them.

  1. First mistake: Thinking the church is all your responsibility.

There’s no doubt about it: Pastoral leadership is a big responsibility. The truth is, it’s not all up to you. The quickest route to an impossible schedule is thinking it all rests on your shoulders.

When we think it’s all up to us, we say yes to everything and everyone, because we’re afraid nothing will happen if we don’t do it. Or we think it won’t be good enough if we don’t keep our hands on every detail.

There’s a spiritual element to this way of thinking. First, we don’t actually trust God enough to let go. So we sacrifice ourselves, and sometimes even our families, to make sure everything happens the way it is “supposed to.”

Second, we don’t trust other people. We don’t believe they can do it as well as we can. Sometimes that’s actually true, yet there are times when it’s better to allow someone else to do something that doesn’t meet our standards. It’s a practice of stepping back—how else will they learn? How else will we learn?

  1. Second mistake: Working until it’s “done.”

You know as well as I do that ministry is never done. There’s always one more email to answer, one more visit to make, one more administrative task to complete. Of course, the sermon has to be written. You’ve got to have something to say.

But if you always work until that one more thing is done, you’ll never be free. You’ll always have something more you could be doing. No one works all the time, but some clergy come close. Never taking time off is a sign you are over functioning.

My two favorite alternatives:

  • Set a stopping time. Choose a time that you are done by and stick to it. Close the computer, put the phone away, and leave the office. You are likely to be more productive if you have a stopping time. Work expands to fill the time available.
  • Practice “good enough.” The sermon is good enough to preach. You’ve responded to enough emails for today. Trust that God will use your good enough for the sake of God’s work in the world.

This won’t work every day, of course. The unexpected is part of ministry. Some weeks you do want to craft a wonderful sermon that takes extra time. Yet the practices of making a decision, every day, about when you intend to finish can make a difference.

  1. Third mistake: Responding to every interruption.

Interruptions are part of ministry and managing them is critical to helping your productivity.

There are two problems with interruptions. First of all, if you respond to every interruption, you allow others to set your priorities.

A second problem is that you can never concentrate enough to do focused work, whether on sermon planning and preparation or big picture visioning. And that’s the opposite of who you want to be!

Tips for Managing Interruptions:

Digital Interruptions

TURN OFF NOTIFICATIONS! If you are beeped every time someone sends you an email or your Facebook account is updated, you’ll never get anything done. And you’ll end up watching cat videos – am I right?

In-person Interruptions

In some church offices, people stop by the office when they want to. If you are always available, you train them to do it more. I know much ministry takes place in these on-the-fly conversations.  This will vary depending on the size and demographics of your church. It’s tricky: If you are always too busy to talk to people, you’ll have problems with your leadership. It’s a balance between presenting yourself as open and setting appropriate boundaries.

However, if you think about it instead of just reacting to every interruption, over time you will find a better balance. You can institute “open door” hours where you are happy to chat, and other times where you are unavailable. Take this as an opportunity to practice (and holding!) boundaries.

Now let’s wrap it up with a few questions to get you more productive.

Big question for you to mull over:

What are the ways you are taking too much responsibility in and for your church?

Immediate question to answer in the comments below:

How do you manage interruptions in your ministry? What works well for you?

I can’t wait to read your ideas, and see what the community wisdom brings!